Google has confirmed the restoration of its Business Profile Reviews, signaling an end to the recent outage that impacted many businesses.
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While most sites have regained their full review functionality, a few may still experience minor disruptions before complete resolution.
Update on Google Business Profile Accessibility
A representative from Google has provided an update reassuring businesses that the issues affecting their profile reviews are being addressed, with the majority of disruptions now resolved.
Official Statement from Google
The latest communication from Google outlines the steps taken to rectify the situation and the current status of the review system.
According to the official update, as of February 13, 2025, most business profiles are displaying accurate ratings and reviews. Although progress has been made, some profiles may still reflect temporarily reduced review counts.
These discrepancies are expected to normalize within the coming days. Importantly, no reviews were deleted during this outage.
Businesses that do not see their review counts return to normal shortly are encouraged to contact Google support for further assistance.
The Bottom Line
The restoration of Business Profile Reviews is a relief for businesses that depend on customer feedback to build trust and attract new clientele.
With the system back to normal, businesses can continue to leverage their Google profiles to enhance their online presence and engage with customers effectively.